Frequently Asked Questions
What types of cleaning services do you offer?
We provide residential, commercial, deep cleaning, move-in/move-out, post-construction, and customized cleaning services.
Are your cleaners trained and background-checked?
Yes, all our cleaners undergo thorough training and background checks for your safety and peace of mind.
Do I need to provide any cleaning supplies?
No, we bring all our own eco-friendly and professional-grade cleaning supplies. However, if you have specific products you’d like us to use, just let us know
How do I book a cleaning appointment?
You can book online, call us, or email us. We’ll confirm your booking and provide all the details.
How far in advance should I schedule?
We recommend scheduling at least 48 hours in advance, though same-day bookings may be available depending on availability.
How much does your service cost?
Prices vary based on the size of your space and the type of service. Contact us for a free quote.
What payment methods do you accept?
We accept credit/debit cards, and electronic payments like PayPal or Zelle.
Do I need to be home during the cleaning?
It’s up to you. Many of our clients prefer to give us access while they’re away, but you’re welcome to stay if you’d like.
How long will the cleaning take?
The time depends on the size of your home or office and the level of cleaning required. We'll provide an estimate beforehand.
What happens if something gets damaged?
We’re fully insured. If something is accidentally damaged, we’ll address it immediately and make it right.
What’s your cancellation policy?
Please give us at least 24 hours’ notice. Cancellations with less than 24 hours may incur a fee.
Do you offer satisfaction guarantees?
Yes! If you're not satisfied, let us know within 24 hours, and we’ll return to re-clean at no extra charge.